Victoria-Wide Remote Service

Full portfolio support,
delivered remotely

Trust accounting, tenancy management, arrears, VCAT and complex tenancy matters — all delivered remotely.

Request a Consultation Call 0415 670 023

25+

Years in Real Estate

10+

Years Trust Accounting

100%

Remote & Compliance Focused

Meet Chelci

Senior property management and trust accounting support — from someone who's done it all

After more than 25 years in Victorian real estate — including senior property management, department management, VCAT representation, and over a decade specialising in trust accounting — I now provide remote support to agencies across the state.

I understand first-hand what happens when a property manager or trust accountant is on leave, a team member resigns unexpectedly, or a difficult tenancy starts consuming time that should go elsewhere. I step in remotely and keep things running — trust accounts, tenancy management, arrears, VCAT matters and more.

All work is delivered remotely, meaning geography is no barrier. Whether your agency is in metropolitan Melbourne or regional Victoria, I can provide consistent, reliable support.

25+

Years Victorian Real Estate

10+

Years Trust Accounting

Software Proficiency

PropertyMe Property Tree

“

Chelci combines extensive trust accounting knowledge with a deep understanding of real estate operations. She is highly reliable, solutions-focused and consistently delivers a high standard of work. Her experience across trust accounting, compliance and property management allows her to quickly identify issues and provide practical solutions. I would have no hesitation recommending her to any agency seeking experienced property management or trust accounting support.

Alex Starr

General Manager — Ross-Hunt Real Estate

What I Offer

Services

Flexible trust accounting and agency support, tailored to your needs.

Trust Accounting

Receipting, settlements, transfers, disbursements, reconciliations and end of month processing — rental and sales trust, fully compliant.

Tenancy Management

New tenancies, renewals, vacates, landlord and tenant communication — end-to-end tenancy support delivered remotely.

Arrears Management

Proactive arrears chasing, breach notices, payment plans and escalation — keeping your rent roll tight and landlords informed.

VCAT Support

Applications, documentation and representation for Victorian Civil and Administrative Tribunal matters — I've handled complex tenancy cases throughout my career.

Portfolio & Leave Cover

Remote portfolio management during staff absences, peak periods or restructures — I step in and keep things running while your team regroups.

Software & Compliance

Experienced in PropertyMe and Property Tree — plus Victorian trust accounting compliance, procedures and agency documentation.

Why Remote?

The smarter alternative to a full-time hire

Bringing on a full-time property manager or trust accountant is a significant commitment. Remote support gives you the same expertise — without the overhead. You only pay for what you actually need, when you need it.

No employment costs

No superannuation, no payroll tax, no leave entitlements, no workers compensation. You pay for the work — nothing else.

No recruitment risk

Hiring the wrong person for a trust accounting role is expensive and stressful. With remote support, you get proven expertise from day one.

Flexible to your needs

Whether it's a few hours a week of trust accounting or full portfolio and tenancy support, the arrangement works around your agency — not the other way around.

Every agency is different. The support I provide is tailored to how your agency operates — your software, your team structure, your volume. Get in touch to discuss what would work for you.

Emergency & Leave Cover

Your portfolio in safe hands — tomorrow

A property manager resigns on a Friday. Your trust accountant goes on unexpected leave. You're staring down end of month with a difficult tenancy escalating and no one at the wheel. These situations don't wait — and neither do your landlords, your tenants, or your compliance obligations.

This is where I'm genuinely different. I'm not a bookkeeper or a VA who can fill in — I'm a senior property manager with 25+ years of Victorian real estate experience who also specialises in trust accounting. I can step in remotely and manage your portfolio, handle complex tenancies, chase arrears, deal with VCAT matters, and keep your trust account running — all at the same time.

No lengthy handover. No learning curve. Available next business day.

Call Now

Full portfolio management

Tenancy issues, landlord communication, arrears, maintenance coordination — I can manage your rent roll remotely while your team regroups.

Trust accounting maintained

Receipting, disbursements, reconciliations, end of month — your trust account stays compliant and on track, no matter what else is happening.

Complex situations welcome

Difficult tenancies, compliance issues, urgent bond disputes — 25+ years means I've seen it all and know how to handle it.

Available next business day

Call today and I can be working on your portfolio tomorrow. Fully remote, Victoria-wide, no disruption to your office.

Get in Touch

Ready to talk?

Reach out for a no-obligation conversation about how I can support your agency.

Whether it's trust accounting, portfolio and tenancy support, cover for a staff absence, or you're just weighing up whether I'd be the right fit — I'm happy to start with a call, and if it feels right, I'm always open to meeting in person. No pressure, no commitment.

📞

0415 670 023

✉

chelci@wynnpropertyaccounting.com.au

📍

Balwyn, Victoria

Confidentiality & data security

All client system access is protected through secure credentials, multi-factor authentication and industry-standard security practices. Your information is handled strictly in accordance with privacy obligations.

Full portfolio support,delivered remotely